We are an old Frankfurt business company and exist since 1920. From 1998 on we provide our goods within our online shop. The satisfaction of our clients has already been the maxim of the founder and is still the center of our services.
General business conditions
Our deliveries, performances and offers take only place on the base of these business conditions as well as on the regulations given by law. We keep the right not to accept order requests. You can also order by fax or letter.
2 Operator information
Schäfergasse 50, D-60313 Frankfurt am Main
Handelsregister Frankfurt am Main HRB 56895
Koffer24 is a registred trademark in Germany, Europe and worldwide by Dr. J. Stoll. The Koffer24-Logo is a copyrighted trademark.
Your sales contractor:
Schäfergasse 50, D-60313 Frankfurt am Main
Handelsregister Frankfurt am Main HRA 14850
Ust.-Identifikationsnummer: DE 232854695
Management: Dr. J. Stoll
3 Delivery conditions
Within Germany we deliver the ordered articles to you free of shipping costs.
Foreign shipping expenses are displayed in the cash register-module.
Generally we deliver within 3 working days. If a delay should occur, you will be informed immediately. For many articles, a delivery is possible within 24 hours without surcharges. Please indicate your delivery date request in the cash register-module. Upon your wish, we can organize special shipment types (immediate courier, saturdays-delivery, express-delivery,…). We will inform you about additional charges before.
The contract is legally binding throught the consignment of the products. We will send a confirmation e-mail beforehand to inform you about the details of the contract. For product offers with the endorsement 'limited availability' we reserve the right to recede compensation free from the purchase contract within 3 days.
Shipping to Germany and EU-Countries:
Our prices include the legal VAT (at the moment 19 percent). Companies within the EU - from outside Germany - can buy at net prices as long as you send us your valid sales tax identification number. For orders to Great Britain our prices incl. GB-VAT (20%). Therefore orders to GB cannot be shipped tax free.
Shipping to Non-EU-Countries:
When shipping to Non-EU-Countries we charge the net price plus shippingcosts. Furthermore local taxes and duties can apply. These have to be payed by the customer.
4 Right of withdrawal
The articles bought in our shop can be returned within 30 days after receipt against reimbursement of the purchase price. The countermand has to be in written format, by mail, fax, letter or by sending back the products within two weeks. GERMANY: From an order value of EUR 40.00 we pay the expenses of the shipping back ( no express charges). The purchase contract is hereby dissolved. The stated price of the order is then credited to your account immediately.
In case of sending back please follow the link which is shown on your invoice.
Please do never send the products not prepaid!
After countermanding you are beholden to send back the products at the expenses and the risk of Koffer24.de. OUTSIDE GERMANY: The articles bought in our shop can be returned within 30 days after receipt against reimbursement of the purchase price of the article (not shipping costs). You have to send the article prepaid at you own risk and cost. To make it clear: If we take back or exchange articles from orders from foreign countries you bear the postage for the way to us and back.
Please send only unused articles back, otherwise you will have to defray any depreciations which cannot explicitly be brought back to the examination of the ordered articles. Please handle the articles with care, in order to avoid additional costs when sending the products back [ within the two weeks] and attach the invoice please.
The return right is practiced by the timely dispatch of the unused merchandise. The return right is not applied to individual orders (if we buy articles indivudual on your request or individual order of higher quantities).
If articles should show material - or manufacture mistakes, please complain about visible mistakes - also transportation damages - immediately. During the legal guarantee-period, you first have the right to receive a free rework. If it should be necessary we exchange the article completely or partially. If a mistake is not remedied within an an appropriate period, you have the right to change (dissolve the purchase) or to depreciate (diminish the purchase price).
5 Payment condition
All prices are final prices in Euro including the appropriate added tax. In addition the net prices are displayed as well. Prices are valid at the time of the purchase. The validity date of our special offers are displayed in the shop. You can determine the type of payment ( payment in advance, credit card, cash on delivery ) in the cash register-module itself. The purchase price is immediately payable without delay.
Our bank details are:
Owner: Leder-Stoll OHG
Credit card processing handled by
PAYONE GmbH · Fraunhoferstraße 2-4 · 24118 Kiel, Germany - Sitz der Gesellschaft: Kiel - Amtsgericht Kiel HRB 6107 – Geschäftsführer: Carl Frederic Zitscher, Jan Kanieß - Ein Unternehmen der Sparkassen-Finanzgruppe
Please perform foreign transfers as euro bank transfers. Assign bank transfers from outside the european union without transaction fees.
When paying with your credit card we release the payment at the moment of your order. When you pay in advance you get our bank details once more with the confirmation mail.
The COD-charge amounts to EUR 4.90 at the moment. This is stated on your invoice - UPS does not claim any additional delivery charge. Please have ready cash in the amount of the contracted invoice sum. With default, we calculate delay interests in height of 5 percent over the respective bankrate or equivalent.
Without your explicit consent the data necessary for the business handling will only be stored and used for your order processing. If necessary the data will only be given to contractors who are comissioned to carry out your order ( for example credit unions, UPS, Post AG). All personal data is treated of course confidentially.
Your order will be stored in our systems. In case you should loose any documents concerning your order please contact us by mail or by fax. We willingly send you a copy of your order.
7 Guarantee and Warranty
The statue of limitations for a legal claim for defects amounts 2 years. Should the manufacture's guarantee overrun this time we indicate this in the description of the article in our shop. You will find further informations in the terms and condition of the manufacturer enclosed to the product.
8 Proprietary reservation, court stand, salvatorische clause
The delivered goods remain property of the company Leder-Stoll OHG up to the complete payment. Jurisdiction for merchants and authorities is Frankfurt am Main.
Dealing with end-consumers the right for the residence of the end-consumer is applicable, as far as it coercively concerns consumer rights.
If a regulation should be ineffective from these business-conditions, so the effectiveness of all other regulations is not touched from this.
Date: January 2017